[Resolved]  ICICI Bank — auto renewal of wallet assist plan

Address:Khordha, Odisha, 751012

I am having a savings bank account bearing no.[protected] with main branch of icicibank at bhubaneswar. I got the following sms in my phone:
"hi customer, your walletassist plan will be renewed for another year. Membership fees of rs 1899 will be charged on your icici bank account as applicable - team oneassist".
I don't like this type of process of auto renewal which is being done without taking the proper consents of the customers. Plz dont resort this type of processes.
With regards,
An icicibank customer.
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Aug 6, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2019
ICICI Bank Customer Care's response
Dear Customer,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

I'm charged Rs. 413 for "NACH RTN Bajajfin". What the ### is this charge about? I didn't authorize this. I want this reversed.

ICICI Bank Customer Care's response, Jul 2, 2019
Verified Support
Dear Customer,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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