ICICI Bank — balance got deducted from my account but not refunded in my account in case of failure of recharge

shailendra kaithal

from Delhi, Delhi

Website:

indiaideas@icici(upi id)

Sir, on 4th feb 7:14 A.M i used jio app to do recharge on my own number ..so i open my jio app and proceed further for recharge after selecting the plan and there is option provided by jio app payment by upi id ..sir because the payment through the upi id is easy so i chooses that and i enter my upi id on it and i proceed further and for transaction the link came in my cellphone which one you can say as gateway link on my number .so i proceed further and its asked for payment so i did transaction but the interface which were provided or you can say who receive money to complete my transaction its accept money to me and didn't forward to jio company and balance got deducted from my account and the interface held my money ..and they didn't refunded yet ... the interface upi id is [protected]@icici its become a issue many peoples suffering with this cheating activity.so sir take a legal action about it..i repeat that upi id is [protected]@ICICI. i'm attaching transaction detail below tysm.

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ICICI Bank customer support has been notified about the posted complaint.

Jan 30, 2018

Deepakbaby112's response Still I did not received any call from customer care, only received a message that is "We have tried to reached to your contact no. but unable to reach to you please call us again for a call back." I want to tell you that my contact no was on and I am in network area how is it possible that I was not reachable on my phone.

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Comments

Sadik Ali

from Bengaluru, Karnataka

In icici i have sb a/c last month 4 time deducted pos charges 29.50 4 time each please refund the deductible amount

ICICI Bank Customer Care's response, Feb 6, 2018

Verified Support

Dear Sadik Ali,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

M.S.Patil

from Cuddalore, Tamil Nadu

Rs349 recharge of jio number is already Recharged please refund amount is my account through upi.
Regards

radhe dhaker

from Udaipur, Rajasthan

My jio recharge is not successful.but payment is cut by my account.. please solved my recharge problem

javeed ali

from Mumbai, Maharashtra

Hi i do not have any demat account and i dont even opt for demat services please refund my money

rs:826
DMC/[protected] DP CHGS TILL Dec-17

Amit Arun Gajbhiye

from Pune, Maharashtra

I have recharged not completed but money debited .I have recharged my jio with 349rs from my jio app through you and the transaction was successfully but didn't get the recharge amount
Contact no [protected]
Traction[protected]

BanerjeeArindam

from Delhi, Delhi

I am Arindam Banerjee. 678.84 Rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL DEC-17) DP charges on

25/01/2017. I have never used my Demat account till now. I haven't received any deduction message to my mobile.

I need justice and my money back immediately.

Deepakbaby112

Hi Team,

I have applied for credit card and verification has been done but still I am unable to track the application status for the same. When I called to customer care no the IVR said please enter your register mobile no. we will contact you within 2 working days but still no any call received from customer care.