ICICI Bank — Bank Atm unknown transaction

Address:

ICICI bank Sec 9 vijay Nagar atm ghaziabad

My ATM card stucked in atm today and I tried many times but nothing happened and card got stucked I was present in the atm by 3:25 trying to call customer care but no-one responded hence walked few mins away from atm and by3:33PM within this short time I got msg of cash withdrawal of 3000rs on my mob saying: account debited with INR3000 INFO: NFS*DCB18303*.
Although I didn't did the transaction neither know how this happened because my card is still stucked in the atm machine, neither of bank executive helped me either .