[Resolved]  ICICI Bank — Bank charging me for unknown services for last 5 years

Address:

Jaipur, Rajasthan, 302012

I have salary account since june 2011 in icici bank, i never activated any paid service like money manager, but every month bank deduct rs.28.75 from my salary account.

I ask to customer care they said this is charges for money manager

I really do not know what is money manager, i never activate this nor use ever.
I cant use it because i don't have that service... Today i notice that icici website show me this popup to subscribe to money manager — means i am not subscriber till yet -
See attachment

Even customer care executive cant tell me when i activate this service, as he said they don't have data available to check.

I requested for money back, which is clearly theft from my account.

I know icici bank has too many rich client who never care for small charges like this, actually they dont have time to see what bank charging them... But still icici bank must be honest