My name is Snehal Ghodke. I am from Osmanabad, Maharashtra. I had opened ICICI Insta Account online on 25th November, 2020. I had submitted my Aadhar card and PAN card details online while opening the account.
But as the part of the procedure, I had tried several times to do video-kyc, but it couldn't be done, I mailed ICICI for same several times but still couldn't complete KYC procedure.
Due to Lockdown and further COVID mishappenings at my home, I couldn't visit any branch for offline KYC procedure.
Today, on 25th November, 2021, ICICI bank closed my account with 50, 314 rupees in it. The bank didn't provide me with any further instruction about what will happen to my money, how will i get that back or whether I can restart my account.
I called ICICI customer care number[protected] almost 8 times but in no way I was connected to any executive. I searched on ICICI's official website for answers but didn't get any.
This is so much trouble, I just want to my account to be reactivated because I have shared the account details with few people for my incoming payments. Either that or my money (50, 314 rupees) back without any trouble. Was this information helpful? | 
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