[Resolved]  ICICI Bank — Bank lost the Documents which i had submitted for NRE and NRO account, no status even after a month

Address:Bangalore, Karnataka

This incident happened on kormangala 6th Block Bangalore I applied for NRE and NRO conversion on 22nd june 2015. after a week i went to bank check the status, they said they will get back to me, instead they didnt. next day i went and i talked to manager they did an initial inquiry they confirmed that it is with a person who is on leave. as i will be flying, i have informed the bank to process it d earliest. I have got confirmed response from bank it will be done. They will let me know the status. I got to know from the bank they had lost my documents. Due to all this i need to go through lot of pain. My documents lists is big it contains all which is needed for NRE and NRO. This shows how irresponsible in handling customer valuable documents, do they really care customer documents. 4 employees of the ICICI 6th Block branch handled this Case. 1. Nikita Tripathi 2. Manjunath 3 Preethi 4. Manager
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer.

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2prxz) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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