[Resolved] ICICI Bank — bank refuse to take cash for depositing

Pushpinder Prince

from Pathankot, Punjab

Address:

New Grain Market, Muktsar, Muktsar, Punjab, 152026

Icici banks working time is 9:30am to 4:30pm. At 4:10pm, i went to a icici branch for depositing cash. Employees directly refused to take cash cause of heavy amount of 10 lacs with having some 100 currency notes. I am also belongs with banking line. I requested to branch manager also but he also do the same and asking me what you will if same thing happen with you at 4:29pm, i replied that i will do my job and giving proper service to customer

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Jan 13, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03dnr) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team