[Resolved]  ICICI Bank — banking account

Address:Indore, Madhya Pradesh, 452001

I have been icici bank customer since 2006 but on 4 of august at 1.40 pm my account were thrice subjected to suspicious transactions activity by uber bv merchant. First was 77.17 rupees debit. 2nd transaction was reversal of 77.17 at the same time and third again debited by uber bv of amount 223.11 rupees. I have already got my debit and internet banking blocked and registered fraud conplaint on customer care (Sr[protected]Sr[protected] please get the money reverted as soon as possible and enforce more security else constomers will move to some other bank
Since uber bv suspicious fraud already happened across the world so many times why there is so much lack of security taken by bank in international transactions i am wondering see below link

https://www.theguardian.com/money/2016/apr/22/uber-scam-hacking-account-phantom-...

Ziauddin
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Sep 7, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Aug 05, 2019
Updated by ZiaUddin135
I have not used Uber services since 1.5 year and for security reason I have also put request to delete my Uber account for ever because of all this. Please enforce more security using pin/otp on all online transactions and get my money reverted as soon as possible
Verified Support
Aug 05, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

I was doing my educational fee transaction through NEFT but it was showing error of invalid grid no. but my grid no. was as per the the debit card.Now it has been disable and I have to transfer the amount urgently .Kindly help me to get my grid no. issue resolve at the earliest.
ICICI Bank Customer Care's response, Aug 6, 2019
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (661429_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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