[Resolved] ICICI Bank — Banks Vs People | |||||
In the month of Dec 15 my bill was 43809/- in that I have paid 43000/-due to my schedule I forgot to pay the remaining amount for this 800/- they have charged me 2367.77 as an interest and 343.33 as a service tax then I spoke to their executives they said it 3.4%on total outstanding if I calculate it is not more than 1600/- I don't know how they were charging.Where iam using other bank cards I don't get any problem like that if they charge also when I call to their customer care they will reverse it.But in case of ICICI they are not reversing it and even the formula they are using is not the right formula. where I written a mail to level1 and level2 the answer is same we don't reverse.As iam a citizen of india I know all the banks work under RBI but other bank formulas are different and icici is different, they will reverse the amount but ICICI they don't reverse.Why they don't reverse?they are charging me a interest of 3000/- which is almost a half of my house rent.How can a common man can bare this kind o[censored]njustified formulas for pressurising people to pay in the form of interests.This banks should be given licence to help people interms of financial aspects but this banks are becoming a curse for our life.So, I request you to please consider this as priority to give a solution for this. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |||||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We are sorry to hear about your concern. Please write to [protected]@icicibank.com with your contact details. Kindly mention the UID a35hwq in the subject line of your email. Our official will assist you.
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ICICI Bank Customer Service Team