[Resolved]  ICICI Bank — Behaviour of bank staff

Address:Kolkata, West Bengal, 700061
Website:icici

We have a joint account at icici bank which was opened at Orissa. Later on stage I have transferred the account at Kolkata, behala branch. But regret to say that whenever my wife visited the branch, they enforced her to open an bank account in spite of her unwilling ness. Even today at this critical situation also when my wife visited the branch for money exchange / withdrawal, the staff of branch enforced her for open an account instead of helping her by providing exchanged money. Ultimately they returned back her showing illogical excuses.
We are very much annoyed and unhappy by the way the staff of ICICI bank at Behala chowrasta have behaved with us.
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Dec 17, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3n9qq) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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