[Resolved] ICICI Bank — bill payment done twice | |
On 11th may, 2020 my credit card bill didnt get auto debited. I called the customer service they said pay bill online as its some problem on their end. I did the payment online. Later evening same day amount got auto debited too. So i paid bill twice. Then i tried calling their customer service, call got dropped several times. I have all recorded calls. Then i tried to contact through email on website and app. But no help. Totally irritated, do something. Icici is proving it's worst service experience not the first time to me. Needed solution to this. Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support May 12, 2020 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0kdcl) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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