[Resolved]  ICICI Bank — Bluedart not dispatch Credit card giving false reasons

Address:Pune, Maharashtra

Hi,

I am customer of ICICI bank from last 12 yrs. I applied for credit card on 14th Nov online and provide all documents to ICICI representative.

I got msg on 28th Nov rfom Blue dart that they unable to deliver card due to wrong address ( This was not case as i am staying here from last 4 yrs).

Further I called to Blue Dart Representative on 29th Nov and they noted down my both cell# and stated me that card will deliver today between 12:30 to 6 pm but its not happen. when i call again in evening the another represenatative of Blue dart told me that due to unavaliblity of extension and department name we are unable to delivery which is funny!!!

Further I provided the same and ask them to deliver it on 4th Dec as i was on leave on 2nd and 3rd dec. I dont received any call from blue dart on 4th dec . When i called them the blue dart representative told me that card is return to bank due to keeping card more than 7 days.

I am surprised the way ICICI bank and Blue dart is working. Today I got call from ICICI bank representative and he told me that card will get deliver soon. He ask me about my debit card number on phone which i think is dangerous and stupid question. I have denied the person and before i had a discussion he has cut the phone.

I dont think ICICI bank wil take any action on that . I will surely shout on this with Senior management of ICICI bank in written and in person.

Below are the consigness details provided by Blue dart : [protected]

thanks
rajesh
+91-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Mr. Shende,

We are sorry for the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.
I have applied a credit card on dec 8 th but still I didn't get the card. when I contacted icici executive they told card is not delivered to customer on non availability but I am available that time and also not even recievd any message or call from them but they updated as customer didn't available & message also sent
again icici executive requested for redispatch but still no reply from them
SR no--SR[protected]

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