[Resolved]  ICICI Bank — Bond redemption amount

Address:Bhimavaram

Sir/madam,
Myself b raviteja s/o. B devadanam, recently my father expired due to covid on 23.07.2020 and while checking his belongings for settlement of lic, bank account, bonds we found the icici bajaj scooter bonds. The said bond was invested in the year 29.01.1999 which is going to mature in 29.06.2023 for a period of 24 years 5 months. The bond was raised through 3i infotech.
I forwarded mail to 3i infotech for redemption amount and process of settlement on 29.08.2020. They forwarded the mail to icici and in turn i received mail from icici on 31.08.2020 states as
Dear sir/madam,

We refer your mail below.

Bond holder no : 0022884
Name : b devadanam
Nominee name : mary swarnatha
Redemption date : 29.06.2023
Redemption amount : 25000/-


As the first holder, is no more, you are requested to forward the following documents to our below mentioned address to enable us to transmit the bonds in favour of the nominee.

1. Original bond certificate

2. Copy of death certificate of mr. B devadanam attested by bank manager/notary public.

3. Request letter signed by (Mary swarnatha) with his/her signature attested by the bank manager, where he/she maintaining the bank account and his/her address and bank details.

4. Self attested copy of pan/ address proof / original cancelled cheque where name has been printed on the cheque leaf. (Mary swarnatha)

Address for correspondence :
=
3i infotech limited
International infotech park
Tower no. 5 3rd floor
Vashi railway station complex
Navi mumbai 400 703


For any further query you may write back to us.


Regards,
Sangeeta
Investor relations cell
3i infotech limited
International infotech park
Tower no. 5 3rd floor
Vashi railway station complex
Navi mumbai 400 703
In reply to this mail i asked why the redemption amount is only rs. 25, 000/-? As the period of the bond completed nearly 21 years and asked them to provide the details i. E., break up of bond /year wise details and also clarification in this regard. Till now i didn't receive any mail or phone call from them. The customer care team don't have any contact numbers, 3i infotech team also not responding.
Help me in this regard.
+1 videos
Was this information helpful?
No (1)
Yes (2)
Sep 4, 2020
Complaint marked as Resolved 
received mail from [email protected]
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23613
    Pending
    2052
    Resolved
    14241
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information