ICICI Bank — bounce charges

My last month salary fully debited by icici bank without any information and that month i don't have money for food and family medical issues and I'm calling to customer care of icici bank but bank don't do any help . I have scene more problem at that month 2 days I don't eat food because of money problem.bank deducted the amount without any further information sir and I come to home with walking 10 km because of no money for bus charges