ICICI Bank — Branch Manager Services

Address:	Lucknow, Uttar Pradesh, 226014
Website:	www.icicibank.com

Sir, My name is Rahul singh. I've been to ICICI bank, Rai Barelly Road, Haibat Mau Mawaiya, Sainik Nagar, Telibagh
Lucknow
Uttar Pradesh, 226014
IFSC Code: ICIC0001259,
Sir, my purpose of visit was RTGS for corporate account. I met MS ARCHANA, for this purpose and there was some signature issue, but she was talking to me in such a rude manner, using words like(tu, ja instead of tum or aap). I asked the lady to talk in a decent manner. Instead of apologising she went to the manager and I have no idea what she told him. When I went to file my complaint to the manager. He instead of listening to me started shouting at me infront of all the people, saying (chalana hai toh chalao account yha pe, hame zaroorat nhi h, bahoot aate hai tere jaise). Is this the way a branch manager talks to a account holder in your bank. You are requested to see the footage of the whole incident so you can have an idea for the same. I want you to take strict action againt employee MS. ARCHANA and branch manager SURESH SINGH. If no action or reply of this e-mail will be taken.