ICICI Bank — Call from a fraudster claiming to be a ICICI bank manager

Address:

New Delhi, Delhi

Hello ICICI, This is to bring to your kind attention that I e-mailed you a mail with the same subject as above at [protected]@icicibank.com and kept [protected]@icicibank.com in CC but no response have come till yet. Here is the e-mail: ================================================================== ​ From: Simranjeet Singh Date: Wed, May 27, 2015 at 7:38 PM Subject: Call from a fraudster claiming to be a bank manager To: [protected]@icicibank.com Cc: [protected]@icicibank.com Hello ICICI, Today I got a call from [protected] at 18:08 from a person who claimed himself to be bank manager and told me that your account has been closed and you need to verify to re-open it.He told that you would receive a message from bank and while on the call I received a message from AM-ICICIB at 18:13 which had an OTP. Fraudster told that I would get 5-6 verification messages. I enquired about his name and location. He said that he is Manish Gupta, Manager and is calling from Mumbai. I argued that how can my account be closed without intimating me. He said that Bank sended verification message which you didn't replied. I told that I didn't received any such message. However after talking so long, I told that OTP. Next he told to tell the corresponding numbers to the alphabet( written on back of ATM card). But I kept him on hold and meanwhile I checked my account online which was active. I got astonished and felt something fishy.On asking his employee id and boss name, he got nervous and told different IDs and cut the phone. I tried to call again but he didn't picked the call. Please take the appropriate action on this so that he doesn't try to deceive others. Kindly acknowledge. Thanking you. Thanks & Regards, Simranjeet Singh Ahluwalia ================================================================ Hope this reaches ICICI and get any reply through this Consumer Complaints Forum.