[Resolved]  ICICI Bank — Cancellation of EDC

Address:

Bangalore, Karnataka, 560078

Hello,

I had registered a complaint for my EDC payment issue and i got request no too[protected] Dt 15-09-16 but none of your executive meet me and i got a SMS saying Thank u for taking time to meet our executive and my issue is not resolved & i got a call from customer care and asking is your issue resolved, i said no one meet me and they closed the ticket and raised a new request[protected] on 21-09-16 and today again i got a same SMS saying "Thank you for taking time to meet our executive but again no one meet me today and still my issue is not yet resolved and again this ticket will be closed.
when i message to the given number in that SMS her Name is "Shalini Alagesan" ([protected]) she is telling "U can tell ur issue tomorrow i ll call u" and "whenever i call u and update in system it ll come like this only" but she never called me at ant time.

Till today my issue is not resolved.