[Resolved]  ICICI Bank — Cancelled old card and charged rs.1000 joining fee for new card without prior information

Address:560034

This is ICICI new way of stealing the customers. As part o[censored]pgradation they informed that they are going to stop all the services to my old card (4375 XXXX XXXX 9003) and they will issue a new card in place of it. I received a new card and in the next statement they added Rs.1000/- as a joining fee. I had requested the customer care to revert the joining fee, but they did not. I asked her to transfer the call to her supervisor, but they did not. Instead she asked me to cancel the card(SR[protected] but she cannot revert my money back.This is ICICI’s big fraud against most of the customers which need to be addressed.
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Complaint marked as Resolved 
Verified Support
Oct 28, 2015
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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