ICICI Bank — Car Loan NOC

krishnakkp

from Bengaluru, Karnataka

Dec 26, 2016

Address: 500032

Hi,
I had a car loan with account # LAHYD[protected] which I cleared around 2008. I have not got NOC till date and when I approached bank they told they had attached record of personal loan which is closed but NOC is blocked due to this. This was two years back and I was told I will get NOC asap after working with backoffice
Today I approached the bank, still the NOC is blocked and i was told it takes minimum of 2 weeks to get the backoffice approval for applying NOC and its internal process.
Not sure how an internal process takes 2 weeks that too in a bank which has automation.

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ICICI Bank customer support has been notified about the posted complaint.

Dec 26, 2016

Updated by krishnakkp Hi,
I had a car loan with account # LAHYD[protected] which I cleared around 2008. I have not got NOC till date and when I approached bank they told they had attached record of personal loan which is closed but NOC is blocked due to this. This was two years back and I was told I will get NOC asap after working with backoffice
Today I approached the bank, still the NOC is blocked and i was told it takes minimum of 2 weeks to get the backoffice approval for applying NOC and its internal process.
Not sure how an internal process takes 2 weeks that too in a bank which has automation.