[Resolved]  ICICI Bank — Car loan preclosure

Address:Chennai, Tamil Nadu, 600100
Website:www.icicibank.com

Dear sir,

My loan account no is lache[protected], i had bought a swift dzire in feb 2015 which was financed by icici bank. The emi was debited through ecs. Recently i approached the bank for foreclosure & they said they charge a whopping 5%... Which was unbelievable. Again this was never mentioned when i approached the bank for loan. I have never defaulted on the payments & have been paying the emi on time as per the schedule & this is what we get for being a loyal customer.

I have approached the bank for a waiver but they have refused.

After going through the series of complaints it seems a practice being followed by the bank to loot their customers of hard earned money.

Kindly do not approach icici bank for car loans, other banks offer much better customer service & work towards customer retention... Unfortunately icici bank does not bother neither care for its customers...

So beware of icici bank
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Dec 18, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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