[Resolved]  ICICI Bank — CAR Loan which I have obtained during December -2020

Address:

35 second cross street, Thiru nagar, moolakulam

Hi Team,

I have obtained pre-owned car loan(Application # A[protected]) during Mid December of 2020. I have asked for 5th of every month which was Processed as 10th of every month which was requested to update via customer care after three months of loan payment. then i have requested for 24 months EMI and it was created as 48 months. Finally I don't have a clear information how much was used for RC transfer and other stuff and even 5 k was taken from Dealer to ICICI ( which was also my money) for the same and the RC transfer were completed during 7th of Jan-21 and still i haven't received the updated RC and any information on the fund used for RC transfer and there was no accountability. I don't expect icici to perform this way allow your employees left unaccountable. My main concern is not money and since this is the third month of name transfer is complete and i am unable to complete my insurance name transfer as they were looking for original RC. I and my one of co-ordinates to follow up on the same with the concern executive who will not respond my call when i was in or near bank for pickup of RC and not ready to send the RC in Courier also. some where i have the manager number for this loan as of now i couldn't find and i don't remember where i seen that. so i called to get contact # for this issue but they said they have raised a complaints which will be addressed in 9 working days.