ICICI Bank — Card machine and some ECS account opened with consent

Regarding fraudulent activities and misrepresentation of services by ICICI sales executive. He said taht the card machine we obtained from ICICI Finserv was completely free of any fees or interest deductions. However, after so many fee deductions to our utter surprise, we have recently received a message indicating an EMI deduction of INR 4, 130 and INR 8850 per month. These deductions are completely unknown to us. Even sales executive manipulated and deceived my elderly parents into signing numerous documents, including the opening of an ECS account without their knowledge or consent. This is a clear case of financial fraud, as my parents were misled and taken advantage of. They are now burdened with paying for a card machine that was initially promised to be free. Attempts to rectify this situation have been made by my parents, who approached their bank to close the ECS account. However, the bank has stated that an NOC (No Objection Certificate) from ICICI is required before they can proceed with the closure. I have raised so many complaints but didn't get any response from any source. The executive who provided the machine to my parents was Anoop Kumar Singh, and his employee ID is 39872.

TD: 00700625 is under Rekha Devi's nameW/O Ram Kumar
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