ICICI Bank — CARELESS AND NOT RESPONDING BY THE OFFICIAL REG. REPAY OF LOAN

Address:Dhanbad, Jharkhand

I HAVE TAKEN A HOME LOAN DURING THE MONTH OF SEPTEMBER 2014.BUT AT THAT TIME BANK HAS NOT SAID THAT THE INTALMENT PAYMENT WILL BE MADE FROM THEIR SOUCE AND PARTLY FROM MY OWN SOURCE. UPTO PAYMENT OF SECOND INSTALMENT(FROM LOAN AMOUNT) NO PROBLEM HAS ARISE SINCNE BANK HAS PAID FULL AMOUNT BUT AT THE ITME OF 3RD INSTALMENT I HAVE CAME TO KNOW THAT I HAVE TO PAID 1.80 LAKH OUT OF 3.50 LAKH WHICH IS AT THAT MOMENT OUT OF MY ABILITY AND I HAVE REQUESTED THE MENTIONED PERSON TO GIVE ME THE FULL AMOUNT OF LOAN FOR THIS TIME AT LEAST BUT MY REQUEST BECOME IN VAIN.THEN HAVING NO OTHER ALTERNATIVE I HAVE TO GOING FOR SALE OUT THE PROPERTY AND FEW DAYS BEFORE IT ALMOST FINAL.THEN I HAVE REPETATELY REQUESTING THE CONCERNED PERSON FOR PROVIDING ME THE LATEST BALANCE OF MY LOAN OVER PHONE BUT HE IS NOT REPONDING, SOME TIME HE IS NOT ATTENDING MY PHONE ALSO. SIR FOR THE MISGUIDANCE OF ICICI BANK I HAVE LOST MY SOCIAL FAME AND GOT VERY MENTAL TENSION IF ANY THING HAPPEN WITH ME THAT WHOLE ICICI BANK WILL BE LIABLE FOR SO. FOR NOW I NEED THE FOLLOWING 1)TAKE ACTION AGAINST THE CONCERNED PERSON. 2)GIVE ME THE LATEST LOAN POSITION 3)WHAT WILL BE THE FORMALITIES TO REPAY THE LAON. 4)WHO WILL BE THE SURE RESPONSIBLE FOR LOSSING MY SICIAL FAME? NOW I WANT TO REPAY THE LOAN AMOUNT BUT MR TILAK KUMAR NOR SASHI KUMAR ARE RESPONDING SO, BUT AT THE TIME OF LOAN SANCTION THE MANAGER OF ICICI BANK, DHANBAD WAS CAME HIMSELF AT MY HOME ADDRESS.SO I EXPECT SO MUCH RESPONSE FROM ICICI BANK AT THE TIME OF LOAN PAY OR IN OTHER MATTER ALSO. KUNTAL CHATTERJEE MANAGER(F) STEEL AUTHORITY OF INDIA LIMIED CHASNALLA COLLIERY DHANBAD, [protected]
Was this information helpful?
No (0)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Chatterjee,

We're sorry to hear about your experience. Our official will get in touch with you to assist you with your concern. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23621
    Pending
    2042
    Resolved
    14254
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information