[Resolved]  ICICI Bank — case-cybercrime - icici bank

Address:380051

On dated[protected] around 12.00 pm I got a call from ICICI bank with () number. First of all, I thought that was regarding my Credit card but when they are talking about my Credit card I was surprised they have my all details like Credit card number, Credit card CVV number, my date of birth, mother name etc. After a 5 minutes talk they have made payment of 1.00 INR (One Rupee) by using my Credit card and asking me to share OTP that time I realize those guys are fake. Immediately I have disconnected call, but couple of seconds I got another massage that they have made a payment again with 9999.00 INR (Nine thousand nine hundred and ninety-nine Rupees) this time I was surprise before I take any action they have made payment around 20999.00 INR (Twenty thousand nine hundred ninety-nine Rupees) it was deducted from my Credit card account.

Within 10 minutes they spend my money around 20999.00 INR (Twenty thousand nine hundred ninety-nine Rupees) to “VIN8Shopping mart.com Lucknow” then I realizes I was sucked by professional Hackers who is cheating a people by calling through bank

Action taken: -

Frist I went to Police Station near by me and explain everything and they advised me to go near by ICICI Bank and block your Credit Card immediately, as per instruction I run to ICICI bank nearby our office and request to block my Credit Card.

Regards

Vishal Vaghela
Was this information helpful?
No (0)
Yes (0)
Feb 27, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Jan 24, 2018
Updated by Vaghela43
Credit Card Fraud Issue :

Dear Friends,

Recently, I have faced one Credit Card Fraud. So, I am sharing the same with you for your knowledge and take proper precaution while using Credit Card.

On[protected] around 12.00 noon, I got a call from ICICI bank from mobile no. [protected]. At First, I thought that it was regarding my outstanding, etc. of my Credit card but when they talk about my all details like my Credit card number, Credit card CVV number, my date of birth, mother name etc. I surprised & suspected some fraud. After around 5 minutes talk, they have made payment of Re.1.00 INR (One Rupee) by using my Credit card and asking me to share OTP that time I realize those guys are fake. So, I didn’t share OTP and immediately disconnected call. Within couple of seconds I got another massage that they have made a payment of Rs.9999/- (Rupees Nine thousand nine hundred and ninety nine Only). Before I take any action they have made another payment of Rs.20999/- (Rupees Twenty thousand Nine Hundred Ninety Nine Only) from my same Credit Card.

Within 10 minutes they spend my money around 20999.00 INR (Twenty thousand nine hundred ninety-nine Rupees) to “VIN8Shopping mart.com Lucknow” then I realizes I was cheated by professional Hackers who cheat people by calling through bank.

Action taken: -

Frist I went to nearby Police Station and explained everything. They advised me to go to nearby ICICI Bank Branch and block my Credit Card. immediately, as per instruction I went to nearby ICICI bank and requested to block my Credit Card.

Result :

All financial clearance and Credit Card had been blocked by bank. Thus, by immediate & proper action, I could save my hard earned money.
Verified Support
Jan 25, 2018
ICICI Bank Customer Care's response
Dear Customer (Vaghela43),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4qjog) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23621
    Pending
    2041
    Resolved
    14255
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information