[Resolved] ICICI Bank — Cash back is not credited.
T
thopru
Apr 10, 2022
Apr 10, 2022
This thread was updated on Apr 10, 2022
I am supposed to get 2.5% cash back on fuel purchase using my credit card XXXXXX9009. However ICICI only reversed the fuel surcharge for this transaction. When I contacted customer care - they did not answer my question about cash back. . They just said my surcharge is reversed. This reply is not acceptable . Please look into it.
Was this information helpful?
No (0)
Yes (0)
May 11, 2022
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2022
ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03hgw) in the subject line of your email. Our official will assist you.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment