ICICI Bank — Cash Txn charges

Upon checking the GST invoice as received on mail, I noticed a charge of ₹ 256 billed to my account in the name of Cash Txn charges.
However I have not withdrawn cash. There was no communication or intimation from the bank for the reason of deduction of these charges which seems to be unfair and unacceptable.

My Customer id is[protected]
Account holder name - Harsh Gupta
Charge detail - CashTxnChgs-Branch-Dec22+GST
Amount - ₹256.08

I hope this issue is resolved in this platform or will have to go through the RBI Ombudsman route
Was this information helpful?
No (0)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Harsh, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0rok4) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23614
    Pending
    2050
    Resolved
    14243
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information