Upon checking the GST invoice as received on mail, I noticed a charge of ₹ 256 billed to my account in the name of Cash Txn charges.
However I have not withdrawn cash. There was no communication or intimation from the bank for the reason of deduction of these charges which seems to be unfair and unacceptable.
My Customer id is[protected]
Account holder name - Harsh Gupta
Charge detail - CashTxnChgs-Branch-Dec22+GST
Amount - ₹256.08
I hope this issue is resolved in this platform or will have to go through the RBI Ombudsman route Was this information helpful? |
Regards,
ICICI Bank Customer Service Team