ICICI Bank — Cash-txn-chgs-aug23

My name is Meena Sharma and I live in Karnal. Last month I withdrew 500, 000 cash by cheque from one of the branch in Karnal. Nobody at the branch told me that it would be chargeable. I got to know from the bank statement that I have been charged 4537.10rs for cash-txn-chgs-aug23.

Atleast your people at branch should have notified me at the branch about this. I have been your customer from last 10 years and I really feel disappointed this time. None of your customer care numbers works whenever needed. Previously, I used to tell people use icici bank for banking services but now I am dicy.

This is a huge amount for me, I could have given a thought before withdrawal of the amount if I'd known this beforehand.