[Resolved] ICICI Bank — Change in number | |||
I have changed my mobile number through atm more than a year ago. now when trying to login to my account the otp is being sent to the older number. i mean i get the otp on the new number for normal transactions. then all of a sudden why the old number is being asked for otp verification? and also why is there noway to contact customer care? none of the mentioned numbers in the website are useless just as the info they are providing to customers. no notifications on when the server is going to be down. all in all this seems like i should change banks asap. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Oct 29, 2020 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16750) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
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