[Resolved]  ICICI Bank — change of address is pain

I am trying to do kyc and updating address, but the limit of each document to upload is 100kb, is this a joke. An empty pdf file is more than 100kb, i can compress it to do that we need to use online tools or buy a tool. I cannot buy for this purpose and online tool is not secure. You need to improve the process/website on your end. I saw lot of complaints in online and i am going to add one more as well, and i hear bad reviews from my friends as well, you need stream line the process. You can make simple changes like able to upload multiple documents at once and you can compress on your end using enterprise tools, this will not be more than 1-2 days of work for any programmer, instead you want everything from the customer. I just called in to complain and wow no manager available and all your systems are down to check status. Come on guys, you claim yourself as top private bank in india, shame on you.