[Resolved] ICICI Bank — changes interest for my own money

Haripada Maity

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500081

I have purchased some stuff on 5th oct 2017 from flipkart using online shopping and paid 796 rupee. And it got deducted 2 times with 2 different reference number. After 1 week flipkart refunded the amount and called me for confirmation. I contacted icici credit card customer care as i did not got this amount credited in my credit card and they told they got the refund and it will take max 7 days to credit in your account. On 24th oct i got my statement and they have not credited this amount and i have been charged approximately 100 rupees interest for it. I am paying the interest for my own money.
Please look into the issue.

Thanks,
Haripada maity

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Nov 25, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2017

ICICI Bank Customer Care's response Dear Haripada Maity,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4j6os) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team