[Resolved] ICICI Bank — Charged 1100/- for enabling auto-debit option

Suneel Totawad

from Delhi, Delhi

Address:	Hyderabad, Andhra Pradesh, 500088
Website:	ICICIbank.com

I have bill due of 45000/- on my credit card on 02/06/2017 which i made a payment by evening on that day itself.
But the problem is 1100/- has been charged on my credit card because auto-payment option is enabled for my credit card and i don't have insufficient funds in my account till on that day morning. (I have 22000/- at morning time in my account)
I called up customer care and asked them to charge for the remaining 23000/ but they denied and saying that as per icici rules they will charge for 45000/- because of insufficient fund.

Kindly look into the policy by which icici making customers fool.

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Jul 8, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Jun 07, 2017

Updated by Suneel Totawad my credit card number is :[protected].
mobile:[protected]

Verified Support

Jun 07, 2017

ICICI Bank Customer Care's response Dear Suneel Totawad,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team