[Resolved] ICICI Bank — Charged with rs 4,502.88 and 2,152.50 with the remarks BIL/[protected]/NchgRs2.50STRs0.38 and BIL/[protected]/T Chg Rs10 ST Rs1. 50/[protected]

ankittshrivastava

from Hyderabad, Telangana

Nov 6, 2016

Address: New Delhi, Delhi, 110003

I accidentally saw this transaction remarks in my account statement
BIL/[protected]/NchgRs2.50STRs0.38 and BIL/[protected]/T Chg Rs10 ST Rs1.
50/[protected] and realized it was not supposed to be there. i have verified my transactions.

Can some one clarify why the bank deducted this amount, is this some kind of fraud or the bank deducts them for some reason.

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Dec 8, 2016

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2016

ICICI Bank Customer Care's response Dear Mr. Shrivastava,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3lkdp) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Comments

siya singh

from Mumbai, Maharashtra

Nov 7, 2016

Plz my old email id change and new email Id add new email id [protected]@gmail.com

ICICI Bank Customer Care's response, Nov 8, 2016

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a3lkdp_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Raghava@123

from Bengaluru, Karnataka

Nov 7, 2016

My card is blocked for on line transactions so pls help unblock my card My details are as follows

ICICI Bank Customer Care's response, Nov 8, 2016

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a3lkdp_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Vigneswara Sharma Namalikonda

Mar 30, 2021

Hi,

I have seen similar deductions in my statement as well quoting "NchgRs2.50STRs0.38".
May I know why these deductions happen?