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ICICI Bank Complaints & Reviews

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Last updated Apr 24, 2024
Complaints 23614
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14242
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ICICI Bank reviews & complaints page 770

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S
sadicote
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mailing of dmat statement

Address:Mumbai City, Maharashtra, 4000050
Website:icicibankcom

Sir
I am the daughter of your senior citizen account holder zainuddin sadicote and the dmat statement always reaches us late so extra charges are deducted from his account
Please find a way of appraising this
Also when i asked your operations manager to explain to me the details of putting the dmat sales into my fathers account she preferred to deal with the clerk employed by my fathers newphew who interferes in out...
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rsriram0612
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dp chgs till aug 30 2016

Address:Chennai, Tamil Nadu

My account number:[protected]

Dp chgs debited. I'm salaried account holder by nestle india. During account opening the representative said that demat account is free of cost and no hidden charges and its mandatory to activate for salary accounts. So i had to activate but now i have been debited. Pls credit back the charges and deactivate demat account. I have attached screen shot for the reference. Pls do the needful....
+1 photos
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D
doctorsamit
from Dinhata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaviour by your staff atbranch kankarbag, patna

Address:Patna, Bihar, 8000020

Sir/ madam
I want to draw your attention towards one indecent incident which which happened with me at your kankarbagh, patna branch.
My money rs. 14000. Got stuck in the automatic machine while depositing through it.in the meanwhile one guy named vishwajeet behaved badly with me and took me inside a room and threatened me after taking all the details.
I am your customer since long and i have full faith in your branch...
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D
deba2016
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici bank debit/credit card fraud

Address:Bangalore, Karnataka, 560001

I received a call from a lady with the idea mobile no.- [protected]on 29th sept.2016 at around 1 pm, claiming to be from icici credit card team. She convinced me that for my credit card redeem points, there will be a cash back amount of inr 4, 500/- and she was able to get my credit/debit card details over the call/discussion along with otp that i received during this call.

After few minutes, i received a message on my registered...
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G
gautam2ankit
from Pithoragarh, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card does not belong to me

Address:Bulandshahr, Uttar Pradesh, 203001

Hi,

I am ankit gautam from bulandshahr
I have never used any icici bank credit card but sowing in my cibil report that you are used icici credit card number [protected] in 2006. that time i have completed my study. this card does not belong to me pls rectify and find the right person.

If you need any proof of my id address you can ask me.
pan card made date 2011
voter card made date...
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R
rahulbisaria005
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dp chgs till 2016

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:icicibank.com

I have opened the demat account of ICICI in August 2013. After 2-3 months I had closed this account with the help of customer care. After 7 days I have confirmed about the closure of the demat account with the customer care.
But today, 29-sep2016, suddenly 690 Rs deducted from my saving account. When I talked with customer care, they told that I'm using demat account. While in the year 2014, 2015 there was no such amount deducted from...
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T
TanujaSoni
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud! Fraud! Fraud!

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.consumercomplaints.in

Cheaters

I had applied for a credit card of icici bank in the month of july 2016, which was issued to me without verification done... After that i did not receive my any statement for the same but i have been making payments without knowing my due date... I tried to contact customer care which the worst for the bank...in the mean time i get sms that some miss poonam has received my statement, but there is no one by this name...
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V
Vibhorp
from Mathura, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong commitment by bank employees

Address:Bikaner, Rajasthan, 334001

Sir,
I visited icici bank bikaner rani bazar branch for open my salary account, and i have also a saving account in icici which is not in use for a long time, but bank employees misguided me and told that dont open salary account, restart your saving account again, i asked them that my account is not in work from a long time, and bank employee said me that no problem if you restart your account bank will deduct only 3 month non maintenance...
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M
Madhu Babu Ediga
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kept on a call for 1 hour without providing any information

Address:Hyderabad, Andhra Pradesh, 500089
Website:icicibank.com

One simple question asked

"i cant see any debits in my account for amc charges for the demat since last 10 years, all of sudden a lean is marked on my account for the amc charges. Please confirm on which date the amount debited from which bank account."

And the call is jumping from bank and demat and 5 customer care executive changed, and every one asks what is your concern and transfer the call to other department....
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P
pjhab4u
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from bank account

Address:603002
Website:www.ICICIbank.com

I haven't subscribed to my money service but still annual fee for sep-15 to aug-16 345 rupees got deducted. The same amount was deducted last year also from my account for the same service, and any number of calls to customer care didn't help, and i never got the amount back. Please unsubscribe me from my money service and pay back my money. Details: 28/09/2016 bil/[protected]/mm annual fee sep16-aug...
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S
SathiyaK
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile is not recharged yet but amount is deducted

Address:603203

I have recharged my BSNL number for Rs.100 on 27/9/2016 through ICICI net banking. The amount was deducted but the recharge was not made yet. Reference number is [protected]. I have encountered the same situation earlier on 23/08/2016 when I recharged the same BSNL number(reference number is [protected]) for Rs.100 and the amount is not yet credited back. Kindly do the needful...
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C
Chaitanya Mehra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited without warning or notice

Address:Mumbai City, Maharashtra, 400050
Website:Fraud by ICICI Credit card

I recently got a credit card, and have been paying the bills on time.

Last month i cancelled my credit card auto debit option as i wanted the money. The whole point of getting the card was to have an option to pay later when needed.

Without even telling me or warning me the credit card team deducted whatever that was left in my personal account, now my account balance is 0.00.

Is this how you treat...
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R
Raphaelmonu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MY Loan A/C No.LTBNG00010777037

Address:Bangalore, Karnataka

I had taken a loan during 2007 August and It got cleared without any conflicts as on 2009 March i have obtained a N O C along with a statement of account from this bank, but ICICI BANK had not updated my loan data to CIBIL, due to this my CIBIL Score is not permitting the financial institutions to provide me a Credit Card / Loan they say it is negative score, i tried sending emails several times to ICICI Bank Customer Care even i had given...
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M
Mohan Prasath
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refunded money from merchant not credited into my debit card

Made online transaction with flipkart and order got cancelled twice on sep 13 2016
Each transcation of rs 6999 each.
Flipkart has updated saying refund has issued on sep 13 2016 for both and provided transcation ids.
But money has not been credited to may account still after 2 weeks.
Bank people has been saying we are looking into this and providing any updates for more than 2 weeks now

Transaction...
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G
gauravk1984
from Gurgaon, Haryana
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IMPS transaction ref no 618411847248

Address:New Delhi, Delhi, 110015

Dear sir/madam

I filed a complaint about transferring 25, 000 rupees to wrong account through my corporation bank branch on 2nd july to icici bank. After 1 month follow up with icici bank they c j rajesh customer service manager said “we tried to reach the wrong beneficiary to seek his authorisation to debit his account, however could not establish any contact with the beneficiary.” my first question is how can...
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S
samirpattanaik
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted deduction from my account

Address:Khordha, Odisha, 751010

I am samir pattanaik bearing a saving account at ICICI bank, due to some reasons i was unable to operate my saving account on regular basis from last 4 to 5 years, and later on i planned to make that account operative hence i contacted the customer care to know the status of that account, and as per them i can operate that account and there is no amount lying due in that account, hence i started that account by visiting the branch, later...
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V
Vivek Heda
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding credit card. Unnecessary charges levied

Address:Surat, Gujarat, 395007

I have icici credit card no [protected]. By the name vivek heda. I received credit card statement on 12 th of this month september 2016. So i drop a cheque no 830389 indian overseas bank of rs 568 on 12 th at icici piplod surat. On 16 th i got a message that chq has been dishonoured, reason not mentioned. I went to my bank, but there was no chq dishonoured as chq have not come to bank. Tour credit card dept levied 250 as dishonour charges...
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K.MADHUSUDANA NAIDU
from Alampur, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mab charges deduction without information

Address:516150

Dear sir/madam,
My name is m. Santhosh kumar and i am having saving bank account no.[protected]Zero balance account) last 6year with icici bank, nadalur branch. My complaint is related to the minimum account balance charges, that bank has debited from my account without any communication in this regard. The bank is charging exorbitant charges and that too on monthly instead of quarterly basis done so far. I have never been informed...
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S
satyapuppala
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late payment charges - Reg

Address:Visakhapatnam, Andhra Pradesh, 530003

Sir,

Please find the attached bills of my credit card which reflects September & October billing details. You are applying late payment charges in the October billing due late payment of 1300/- rupees which I have paid thru visa online payment on 3rd September 2016. The date also reflected on billing. But you have applied late payment charges. We are using online payment due to date to date transaction.
Please...
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Ashish576
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent debit card transaction

Address:New Delhi, Delhi, 110005
Website:www.Icicibank.com

To,

Icici bank
Kamla nagar, new delhi

Sub:
Fraudlent debit card transaction
It was on the 24th of september 2016t that my icici bank account was debited with total of inr 49000 in a total of 5 transactions.

This happened when i was at my home with my family in karol bagh at around 09.25 am in the morning.
The most surprising fact was that i didn't loose my debit card...
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