ICICI Bank Complaints & Reviews

Was surprised to see message about cheque being bounced,
On checking it was noticed that cheque did not have date filled in.
My question is why the cheque accepted without verification

When we get a call from banks reminding to pay money against the chegue provided or else it will be returned, but here am unable to understand
That for just silly mistakes we are held responsible.

Dear sir/mam,
I am mahesh dilip zunjare and i have applied for salary account before two weeks but it still not activated.
I have got the account number kit and debit card kit also.
I have applied in uttarhalli branch in bangalore.
Account number[protected]
My payment is pending due to the inactivation of the account.
Please take an action.
Thank you

I had using icici debit card for fuel and grocery, and all of sudden when i checked my passbook there has been some surcharge has been debited from my account without any prior inform. Even i did'n get any sms regarding the same. This should not happen. At least they have to give some clarification about it. No other bank is applying this kind of extra charges. This is really not expected from icici, it's really worst experience.

I have applied for icici Bank credit card two weeks ago, i have nver received an application number neither bank is answerig my call to fortatus of my application.

i have submitted all profs theat they have asked for, later on i have received several call for verification but no one was able to tell the status.

Please call me back with status of my credit card.

Vardharajan Iyengar
[protected]

Hello Good Afternoon,

@Consumer Complaint & @ICICI Bank

After about 1 month of time period still ICICI bank not provided my CORAL Debit Card.

Can you please help me to get it.

I also request you to solve my issue. I dont know why they are taking time.

Either I request you help me get back Repayment of charge for that card which bank received.

Can you please necessary step on Bank so they can do it fast.

Feel free to ask any query.

Thanks,
Sanjay Kachhetiya

Hello sir mera saleary account icici bank breach of khanna punjab main hai main sahnewal mai rehta hu or yahi par highway indus, company mai job karta hu main jab icici bank breach sahnewal se slef chaqeau se apne account se cash withdrawal karne keliye jata hu to veh kahte apni account ki breach main jayo Ya fir kahte hai ki cash nahi hai par apne jaan pechan ke logo cash de dete hai asa kyo ?plz solew this problem. Withregads komal.

Dear Sir/Madam,

I have an saving account in your bank no is[protected]Amit Sharma).on 06th dec there is a debit transaction from my account by any google services, i am surprised that how can the do without any consent by me, they are saying that they can just a click on button, and how they charge 3 month advance payment, might be they are right but i am very disappointed how the bank can do without any written consent by customer, how the bank transfer the amount for advance payment without my permission, .i have lost my 16000.pls do the needful

Sir
I recwest u sir my account[protected] icici bank near bada bajar newai tonk rajasthan. Sir me badi muskil se bank me apni mehnet ke rupaye jma karata hu or ke sthaf wale ya employ mere account se enke man mutabilik rupaye kaat lete he, jinse sir muje bahut paresani ho rahi he, mene kahi bar enko bola ki aap kyo mere account se rupaye kyo kaat lete ho, to enka koi bi sakratmk jawab nhi milta he, sir or kahte he account me 5000 se upar rupaye rkha kar jab tere account se rupaye nhi katege sir, mene kha sir jab ense ki mene account opun karwaya jab to ye rulas nhi te ab sir ji kese. To ye kahte he, hum sawyem rulas bante he.. Ja kisi se humari complaint karde humara baal bi banka nhi kr sakta he.. Sir me kya or bi kahi castumar bi paresan he es bank se kintu wo majbur he sir.. Wo comlant kha kare ye jante bi nhi sir,, aasa he aap humari samsya ka smadhan avsye karege,

I received an offer from lady ms. priya (+[protected], email id: [protected]@gmail.com) stating that she has special offer for godrej employees ie no joining fee/ lifetime free credit card (icici ferrari platinum card) which will have a ferrari watch as gift. she asked me to mail the documents on given email id. then i got email from icici saying that i've registered for icici credit card containing an email for acceptance to which i didn't replied still my card got activated. now i'm receiving statement every month which also getting increased every month. when i called to customer care, he said this card is not free and you have to pay the charges, even though i've not used it. my contact number is [protected]

I have made an IMPS of rs. 10000/- from ICICI bank to SBI on 11.12.16. Money has been debited from my ICICI bank account but has yet not been credited to my SBI. as it is showing the transaction is timed out.
Please help me in this regard.The amount did not get credited to the Beneficiary Account neither was refunded back to my account.
Please look into the matter ASAP.

Transaction detail given below.

Transaction id:[protected].

Susmita

I had made a on-line transaction for BSNL bill on dated 09/11/2010 through ICICI Net banking.
Transaction Details are as follow:

Mobile No:+91 [protected]
Transaction ID:[protected]
Invoice No:[protected]
Account No:[protected]
Amount: Rs 514.78
Transaction Status;Failed
Transaction Date:10.12.2016

I had already given a complain for debit of an amount to the same client but that amount is not credited to my account. the same has been repeated this time.

Dear Team ICICI,

Today morning Rs2056.20 amount has been deducted from my ICICI account. I have not done any purchasing neither done any transaction. how the amount has been deducted without asking OTP . This is very unsecured.
After discussing your customer Representative then they replied account has been hacked from international fraudulent. All detail are with me like ATM card etc . without mobile pin any transaction should not be happened but this is very poor service which happen the incidence with me. how we will trust on your service.
Kindly refund me same amount me and the the action immediately on this regards. Because after hearing this news in my company all employee are worried about their saving money.

My ICICI Account No.[protected]
Contact No.[protected]
Ashish Pawar
Pune

I see two fraudulent transaction on my ICICI bank statement.

03/12/2016 IPS/Reliance Su/[protected]/0 Dr. 1, 820.00
03/12/2016 IPS/Reliance Su/[protected]/0 Dr. 2, 143.96

My old debit card has issues & I could not read the security grid which is required for making transactions (it was not stolen or lost). There was no option for me online to request replacement for damaged card & hence I asked request using 'replace stolen card'. I also dropped an email to customer care describing the situation through an email to [protected]@icicibank.com.

I got the new card & now I see the this fraudulent transaction. I called ICICI customer care & recorded message says cannot connect to the representative due to high call volumes & I get disconnected (they don't even let me wait on the call).

Need your attention in getting the issue resolved.

Hi,

My
a/c no[protected]
my FD no[protected]

I am really very frustrated why my FD marked as lien,
I did not make any request for it and i am unable to withdraw it due to lien.
I am unable to pre closure due to lien.
I am in very critical situation and need money very urgently basis.
If any wrong thing will happen in my life due to it, you people will be directly responsible for it and i will defiantly claim against this frad by you people.
Finally you proved why public banks are better than private.
I was fool have believe on you but it will never happen in Future.
have same on you people because you are blocking individual money without their knowledge by FD marked as lien.It is really very embarrassing.
I also called customer care today before five minute ago,
but what they replied that they do not have any Idea about it.
hw embarrassing it is that they do not know,
why it is lien.
Request you cunning people to remove this lien mark from my immediately otherwise I will not only pull you in consumer forum but also make a request to our honorable PM to take action against such fraud .
It is very illegal and I will never sit silent.

Thsnks
Shyam Hari dixit

I have deposited cheque at Icici bank Manjalpur Branch on 7 December 2016 in morning around 10 am. Cheque was related to Punjab national Bank (PNB) of Rs 50000. The cheque got debited to PNB account on 8 December at 10 am but same was not credited to my savings account till 9 December till 8:20 pm.
I tried to call Branch but no one picked up the phone. I in from bank with online chat but no progress. In evening after branch close the customer care say please check at depositing branch. Normally it takes 2 working days (including date of deposit) to clear the Cheque. I had make my credit card payment and do online transfer to my family. Which I am not been able to do it.
In evening when i call customer care they cheque will be cleared by Tuesday.
This is example of very bad customer service on part of bank.

Since around 2 months i am waiting for credit card. as already came to my place, but i don't know. when he was came and gone again. he should call me atleast.

I am very unsatisfied with this service at the 1st impression
I want credit card very urgent basis within next week otherwise i don't want.
i am tired to take follow up with local bank, call on-[protected]/[protected]. but no response after only engage 1-2 hours. no executive connect for response(only time pass)

very casual service provide by ICICI..

Let me know on my mobile or mail otherwise I will go for next upper step.
My credit card no.- [protected]
(provided by local bank)

Amit solanki
[protected]
[protected]@yahoo.com

I have deposited cheque at ICICI ATM at Vikas puri, New Delhi and probable demonetization banking rush, it could be processed late.

ICICI is charging Rs.500 for late fee and Rs.599.62 for interest while cheque was deposited one week before due date and due to banking demonetization process, they delayed and now still not following RBI.Ministry of finance circular for not charging interest on any credit/loan


Anil Mathur

To,
The Manager,
Grievance Redressal/Customer care
Resp. sir,
Myself Sunder Vilasrao Latpate, from Aurangabad .
Subject – To stop harassment by your so called AGENTS
1. My company namely Eklavya Prakashn Pvt. Ltd. had taken business loan in 2004 from your bank. Sanction Date - 27-Dec-04, loan amount -234, 000.00, Loan Account LPMUM[protected]
2. We already repaid your loan Rs.109, 980.00 up to 07-Feb-06
3. Unfortunately I became ill and had nervous breakdown and bedridden for three years.
4. EKlavya Prakashn Pvt. Ltd. Collapsed in very short time and became NPA.
4. One of company’s creditors filed a company winding up petition against the company.
5. After this happening immediately we sent letter to your bank and ask to appear in law of court, letter dated 17/02.2007.
6. Unfortunately nobody from your bank approach court .
7. And now after nine years you had given contract for harassment to unknown agency or rude and cruel persons.
8. These persons are frequently calling me and my wife, friends and relatives.They call again and again, minute after minute.
9. They are making hundreds of calls in dirty language and giving life threats also.
10. I personally make requests to them not to call to my office. But still they are calling on office to EPBX and telling everybody that I am a fraud man. I did fraud of crores and they are using very vulgar language..
11.My main complaint is they are also harassing my wife and using vulgar language.
12. There is no company, no funds, no one rupee asset. Since last eight years I am surviving with relatives and friends hand loan.
13. Since last four months I am doing job of journalist and survivalal is my only priority. Then how can I repay?
14. If you will not stop our harassment and making unnecessary calls to my office and me and my wife within 24 hours then I will go in court.of law.Please reply me on this email id [protected]@gmail.com.
15. Your agent’s so called name is Mangesh Suryawanshi and his and his callings phone numbers are here- Mangesh – [protected], [protected] other noS are[protected],[protected], [protected],[protected].
Today on 8th Dec.2016, we have given complaint against this to police station as we can not bear this torture any more.

I'm sunil ravi,

Personal loan ac no: - lpabd[protected]
Loan amount :- inr 220000
Monthly emi - 8999
Loan taken - 2014 july
Installment paid initially - 4 (First 4 months regularly)

Reason non payment of loan - the company i worked with ran into loss and did not pay salary's of the employees for 8 months straight. I had to leave the job due to this problem and then i did not have a job for almost 8-9 months. So the total of 16 months you can say i was job less and did not have any income to feed my family or to run normal daily expense. I had beg borrow money for survival from my friends and known people around me. I have a family of 5 to run with no income in hand, it was a complete journey and pure example of a person coming from stable life to a rag life a complete mess.

Harassment phase 1 - while i was fighting the situation of life to survive with no money in hand and kept borrowing money for daily survival the icici external agency started following up for the payment. They kept calling on my phone despite of the information provided of my situation which they were least bothered for. They then (Icici third party agency) started following up at my residence and started harassing my wife while i was in office, they took my wife's number and started calling her threatening her for my loan repayment that time i resided in ahmedabad. I originally belong to vadodara. They again went one more step ahead to go to my permanent residence where lived my mother and started harassing her in front of my neighbors, they would not even come in the house and speak, it was a deliberate attempt to humiliate me and my family in public and pressurize to the point we commit suicide or pay the loan anyhow. They use to come group of 2-4 men to deal with females at my home. While this happened they still kept calling me and my family members numerous times a day.

Harassment phase 2 - so while the personal harassment wasnt enough they wanted to choke me further, this time it was an attack on my professional life. The icici hired third party agency collection agent started following up at my offices, they use to come and sit their for hours even after me telling them to leave and not cause any problem where i work. They then decided to go ahead and decided to talk to my management to humiliate me further. They contacted the owner my firm and shared the loan information to my company and inability to pay the loan this was illegal as they cannot share personal loan info of their customer to anyone to whom it is not concerned or liable to pay on my behalf. Post this event i received an warning letter from my hr department stating that if for my personal related things are being hindering the office environment then it shall go against my employment and it may result in my termination of the employment, which i even showed to the agents who kept following, every time they came to office they created ruckus, shouted like hooligans. I had to leave the job due to my financial condition and the mental torcher given by this icici hired third party collection agents. It was better of to be at home than to be harassed by these white colar gundas of icici.

Harassment phase 3 - so while without job and struggling to get a job these collection agents still followed up at my door step and kept humiliating to the core. I kept assuring them every time they came that i shall pay every single penny i took from icici once i get a job and be stable, but it was heights of in humanity these people can show to you while you are struggling with life with so many other problems.

Change - finally i got a job in may 2016 with a better position and pay. I then decided to pay off all my debts mounted on me from last 18 months from banks and others. I discussed the same situation to the collection agent lalit jain, and we decided to agree on paying a sum of inr 10000 every month and slowly gradually finish this off. I payed 5 installments of inr 10k every month since then without fail. But due to the demonetization situation and little miss communication from their side they were not able to collect the cheque for the installment on time and the situation started getting out of hand. They called me to pay and i said please come and collect but they would not turn on time or the very same day, this happened for almost 3-4 times. They would not also let me pay the amount directly to the bank bcoz if i do that this collection agency will loose their commission. And when they came without information i wasnt available at my office they called in their own time and i had to be available on that time, which is not possible. And this all miss communication made me miss the installment for that month.

Harassment phase 4 - so since i missed the installment for the month as described above, i get a call from mr ajay dave says the branch manager of icici collection i suppose. This guy tried to act very smart and started speaking very rude and claiming all non-sense things over the phone. The moment i spoke to ajay dave i thought this guys are again on to something and this was personally pointed on me for no reason. While i was on a leave for 2 days traveling to my native kerala, i get a call from my current company's hr dept that mr ajay dave from icici bank has come to see my boss to discuss my inability to pay the loan? Seriously? I kept paying every month 10k to these blood sucking bank, but it wasnt enough for them. They just dont care about the money they want to mentally torcher an individual to the core that they decided to give up and just die. How can they do it? How can they talk to my employer for my personal loan? Can they do it legally? I dont think? How does that solve the problem? Will my company pay on my behalf? No. So this is clear understood that they want me to loose my job again and not be able to pay them in any manner. Icici banks needs to wake up and stop hiring such people who does all and pushes the customer to the point that they dont pay anything when they want to pay every single penny taken.

Harassment phase 5 - so again i got a warning from hr dept that any personal financial matter should be dealt outside the office premises which should not create any disturbance to the office environment. Also any official authority is not liable to meet on my behalf or for me to any bank authorities for whom i personally liable to pay or deal with. I decided to go meet mr. Ajay dave at the bank, which i did i met him but the meeting was completely fail. Mr. Ajay dave took it personal and said i dont want to help you in any manner, just foreclose the loan or settle the loan. I cannot do it not even in my dreams i can pay 3lakh at one shot and close or pay the due installment which was for 1.8lakh. He said i only have these 2 options, should i opt i will be out of it else they will go to extreme level to harass me for the payment. He would not even listen to me and kept shouting on me for all. I asked him that i'm customer who wants to pay the icici bank, but you arent allowing me to pay, he said yes i'm doing that what can you do? They are now threatening me that they will come to office and meet my superiors, but i dont understand why? Will this method of pressurization get money to the bank or will i pay? I will be more frustrated and so my employer, why would they talk to deal with any employees personal matters? This event can suck my job my employment.

Conclusion - i have decided to end by going legal, i dont care how much time i will have to spend but i will end this. I will sue each and every person related to this matter. I have talked to my lawyer regarding the same, i will bet my life for this, and make sure this dosent happen to anyone who is suffering from financial problems.

ICICI doesn't support even basic withdrawal slips, which entitles you to withdraw money from your own ICICI account, in the scenario where their ATMs are not refilled with money. Even though the branches are disbursing money based on self cheques, they insist on account holders to go home and get a cheque leaf, harrasing consumers who want to withdraw money from their own account (as ATMs are not operational), while most other banks have a simple withdrawal slip option, with ID proof.