[Resolved]  ICICI Bank — Charges for d32a565~5790C

Address:B-MCF-240, Bhagat Singh Colony, Near Police Chowki, Ballabgarh

From last couple of weeks I am observing that my amount was deducted under this following statements. I am not aware of why am getting all charges from my account? I have asked about bajaj finserve and told me that they are authorized to deduct only EMI loan amount, not any other charges. So, I move to call customer care number ICICI bank. The IVR wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.

Also I have dropped mail to "[protected]@icicibank.com" but no response. I am really fed-up of this deduction. I really don't have an idea from which source this amount is getting deducted.
Please find my deductions for reference.

20/12/2021 20/12/2021 NACH_AD_RTN_CHRG~Of Bnk BFLf~13DEC2
1~d32a565~5790C 590.00

I need to know about the charges please help. And why you will charges like these under the name of "NACH_AD_RTN_CHRG~Of Bnk BFLf".
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Jan 23, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 22, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (831575) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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