[Resolved]  ICICI Bank — charges levied without knowledge

Address:

160071

Dear sir,

I am using a credit card of icici bank and i have been charged with 116 rupees without my knowledge. I have called customer care and spoke to an executive and the senior manager named ishwar. What i came to know that these charges are levied by icici for using my rewards points.
Firstly, if these are reward points, it is there because i have used this card and they have provided me these as to honor their customer. Secondly, i was not the one who asked for these reward points and if you people are providing it to me then only i have used it.
Back in time, one of icici bank executive came to my office saying that this card is totally free and insisted me to make a card for myself. I obliged and gave a go ahead (To mention that he has not cleared anything that reward points has hidden charges).
I requested them to put a mail regarding this and they denied saying that everything is on our official website.
Now question here is that why cant they provide all this information before making a card. Clearly because this would affect their sales of credit card.

I am deeply angered and hurt over the unprofessional and irresponsible behavior of icici people as they are making a fool of people by showing only the benefits of credit card and hiding the cons just for the sake o[censored]pscaling their sales.

I am not writing this thing for just 116 rupees but for all the other people who are being the victim of this fraud play by icici.