[Resolved] ICICI Bank — charges on foreclosure of loan

Sneha Khaitan

Address:

380015

Hello,

I don't know from where to start about my experience with ICICI.

In last one month, you have broken my account privacy by giving details to third party about my loan and credit card. You have miscommunicated about my foreclosure charges for personal loan (I paid 5.9% instead of 2.5 due to your error). And icing on cake is you are not issuing NOC for a car loan I have already paid for.

I am not sure how you make customer efforts minimal and how is it "khayaal apka".

Appreciate a quick reply and action with callback.

Regards,

Sneha.

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Aug 28, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2018

ICICI Bank Customer Care's response Dear Sneha,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a58lu7) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team