[Resolved]  ICICI Bank — Charges on my Card

Re card No ending with 8008

I just realized that I have been charged OVER LIMIT Fee of 500 + GST, however, I never spent more than the credit limit given by bank, though I have reduced the limit using Mange my limit in the app for my own convenience.

why am I charged over limit charges please clarify and Pease reverse the over limit charges.

In spite of writing to the customer care N number of times, they always send me back with the standard Robo type of reply.
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Nov 7, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (587933) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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