[Resolved]  ICICI Bank — cheating by not refunding the amount which debited by mistake from icici.

Address:	Mumbai City, Maharashtra
Website:	www.icicibank.com/complaints/complaints.page

I have applied for the loan in icici on my mhada property in oct 2016. During this activity, they debited my processing fees of rs 15600/- in the same month without completing loan documentation. Legally processing fees will be only charged after sanction letter. At last they came with rejection in loan saying they will not fund mhada property. Dsa who approached me given mr. Navin kumar shende number to followup with. I started following up with him since nov 2016 and till last month (Oct 2017) ie 1 year this guy wating time on e-mail saying approval is in progress.
When i launch complaint online from website - https://www.icicibank.com/complaints/complaints.page
Response was for 1st escalations - auto response, 2nd escalations to mr. Subhendu tripathy, head - phone banking. Where they taken 21 days to revert that it was old case and now it will not happen.

3rd escalations to mr. Vinayak m more, principal nodal officer. And response is awaiting.

My sincere appeal to every cunstmor before before applying to icici homeloan pl read my entire case. I m completely cheated by them and no one there to respond.