[Resolved] ICICI Bank — cheque bounced, not cleared

bsure28

from Delhi, Delhi

Address:

New Delhi, Delhi, 110045

Issued a chq 285879 dtd 06-08-18 to anjali behera of rs.305000/- but chq not credited her a/c and returned by icici bank, reason not mentioned only kindly contact drawee mentioned which is not clear to me. I was contacted your branch sec.15 gurgaon but there not have more information about cheque clearing. So please inform me why the said amt of chq was returned by icici, since there is sufficient balance.
Several times mailed and issue is pending from last 2.5 months even mail marked to ms. Kocher, nodal officer but nobody replied on my mail. All are silent. I confused are they read the mail or not.

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Oct 27, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Sep 23, 2018

Updated by bsure28 contineously mail to Icici but after 2 months Mr Mohd Sarwar has replied me as enclosed below

At the outset, we sincerely regret the inconvenience caused to you.

We would like to inform you that Cheque number 285879 has been destroyed.

Due the reason your issued cheque amount of Rs. 3, 05, 000.00 dated August 6, 2018 was not cleared.

We request you to contact Deputy Branch Manager, Mr. Ravinder Kumar on [protected], for any further clarification/assistance in this regard.

he not marked my mail to him and instruct me to call him. since i am regularly giving complain they are not giving solution and instruct me to call him for the solution even his email id not shared. This is the worse service of ICICi bank, the kind of private bank.

Verified Support

Sep 24, 2018

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Comments

Deepak Ramasamy

from Beypore, Kerala

I redeemed 100 rupees via PhonePe app last month and ICICI bank charged rupees 25+GST twice from my account. So overall they charged 60 rupees for 100 rupees redemption which is totally unfair.