ICICI Bank — cheque bounced & penalty charged even if there is a sufficient balance in my account

Address:

Nagpur, Maharashtra

Dear Sir,
I have an Saving Account in ICICI bank, Civil Line Branch, Nagpur having A/c No.[protected]. I have issued a cheque No. 855075 Amt. Rs. 766000, which was bounced by ICICI bank due to insufficient fund on[protected] even if there is a sufficient balance in my account and Penality of Rs. 413 also charged. When i have complaint about that and request to refund the penalty Rs.413. Many time i have visited to Icicibank manewada branch & hingna branch, they told me that responsible person of clearing department is on leave and he will resolve my issue as when as he resume on his duty. In this process around 1 months are gone. If i saw that my issue is not resolving from bank, i visited to home branch ie. civil line branch and contact to Tammanna madam, she taken a written request from me and assured me that me issue will be resolved within three days. But instead of resolving my issue, on[protected] again bank deducted the cheque bounce penalty of Rs. 400 along with GST charges of RS. 72 ie. Total 472 for the same cheque no.855075. I again visited to icici bank civil lines and complaint again regarding the same. Again they have told me that in next three days confirmly my issue will be resolved and Total penalty of Rs. 413-472=885 will creadit in my account. But till date[protected] they have not resolve my issue. I think literally bank is harassing me. Number of times i visited to bank, its petrol expenses is more than amount which i want to refund along with i have to take Leave from my office for the same activity.

So, after approx. 2 months, at last i have to approach you to resolve my issue at the earliest.
I have attached screen shot/photo of my account statement along with this complaint letter.

Please do the needfull at the earliest.

Thanks & Regards
Pankaj Sharma
[protected]
156, mahatma gandhi nagar, hudkeshwar
Nagpur.