[Resolved]  ICICI Bank — Cheque dropped at dropbox not traceable.

Address:

Khordha, Odisha, 751018

Dear sir;

I have been using your credit card for last 10 years never be a defaulter or paid any penalty for delayed payment. I have been paying through chequby dropping in your drop box at branch or atm place.

This month before 7th june-16 my dues to be paid rs 7037/- (Rupees seven thousand thirty seven only). I dropped a cheque in atm room drop box in your cuttack road branch, bhubaneswar which i have been using since last 10 months. Before i have never faced any problem. This month on 6th june-16 in between 7.35 am to 7.45 am dropped a cheque bearing no 464999 and amount rs. 7037/- dated 01.06.2016 of sbi idco tower branch and overleaf mentioned my mobile no-[protected].

When i found no deduction has been appropriated from my account on 8th june-16 contacted your branch manager madam alisha mohanty in her mobile no is [protected]. She told me that very shortly contacted me over telephone from which i rang to her. But on 9th she remained on leave. On 10th she told me after checking from clearing office where all cheques are received from couriers will intimate me in evening. Not getting any call from madam alisha mohanty in evening i contacted her in mobile another madam picked up and told me to deposit another cheque towards my payment.,

My submission is what is the fate of my cheque. Since cut off date was 7th june-16 then who will pay the penalty. Unless i get a suitable reply from your office will not pay another cheque. For dropping the cheque by me on 6th june-16 can be verified from your cctv footage.

I request you kindly go through the matter and resolve my issue. So that i clear my credit card payment early

With regards

Ramesh chandra patra
At: patrasahi
Vill: badagada
Post: badagad brit colony
Bhubaneswar-18
Dist:khorda.
Mob:[protected], e_mail : rc. [protected]@sbi.Co.In