[Resolved]  ICICI Bank — Cheque status not clear. No response from bank even after so many calls and complaints

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.icicibank.com

Dear Sir,

In my s/b a/c no.[protected]
I've deposited a cheque of Rs. 1, 92, 744/- (SBI, Meerut Cantt, cheque no. 047208) on 18.01.2017 at the drop box at ICICI bank, Garh Road, Meerut branch. Even after 10 days the cheque is not showing any status.
I've already made a complaint (SR[protected] on 24.01.2017 re this but this is still open although this was to be closed wthin 24 hrs s per the sms from the bank. I've called more than 20 times to the branch contact no.[protected] and spoke to Mr. Pankaj Rastogi. He noted down the details and said that some1 from his team will call within 1 days. Its been 5 days since then and no1 has told me the status.
I've asked the call centre of your bank more than 5 times and asked to escalate the matter on priority but to no avail.
This cheque is a huge amount and has been givem to me by the post office after NSE have matured, hence it cannot be issued again until it is dishonoured.
This callous attitude of your bank has really caused me immense hardship. You have held up my money without providing any reason.
Kindly let me know the status of my cheque within 24 hours since so much time has already elapsed.

Abhishek Upadhyay
[protected]
abhi.[protected]@gmail.com