[Resolved] ICICI Bank — cibil score is not updated

Vidya Sherigar

from Bengaluru, Karnataka

Address:

701/18, Neelayam, Ekta Nagar, 400067

Hi team,

I have cleared all the debts by a settlement in the year of 2009.
I want to apply for a home loan however the credit history still showing the same report. Due to which i am unable to obtain home loan.
The cibil report was last updated in the year of 2010 after that no record has been updated or removed from my cibil.

Help required to clear off my cibil report as my cibil score is 808 even than just because of this report i am unable to get home loan.
As i have checked this report should be removed after 7 years.

I have done lot of effort to get the house of my own and due to this my one and only dream is being lost.

Please help me resolve this issue as earliest.

Regards,
Vidya sherigar

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May 19, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2019

ICICI Bank Customer Care's response Dear Customer (Vidya Sherigar),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (260216) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team