ICICI Bank — CIBIL update not done for LCDEL[protected]

ICICI Bank — CIBIL update not done for LCDEL[protected]

B BirajRath from Delhi, Delhi Sep 2, 2022 Sep 2, 2022 This thread was updated on Sep 2, 2022

Shocked to find that some consumer loan taken by me from ICICI bank was showing outstanding since 2003. Apparently, one cheque EMI worth Rs 3150 only bounced back then and due to that penalty, interest etc was added and amount came to Rs. 18, 922. No letter, communication or call was made to make aware of this for 18 years! In any case, now that I was settled the full amount on 9th August 2022 and also received no dues certificate, the CIBIL report has not been updated and also in spite of my dispute being raised on CIBIL this has not been rectified. Was this information helpful? No (0) Yes (0)
ICICI Bank customer support has been notified about the posted complaint. Verified Support Sep 02, 2022 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c2av) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team Sep 02, 2022 Updated by BirajRath Please check ref ID Reference ID - 000XNaHGRDP0TFG3 from ICICI Bank Customer care email posted today Already written to customer care several times earlier as well.
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