[Resolved] ICICI Bank — Claiming dues where Account is subject to close in December 2012. | |||
I had ICICI bank credit card which expired in 2011 but it had some amount outstanding till December 2012. In Dec-2012, I got a letter that Bank was ready to settle dues at Rs.7810 (Rupees seven thousand eight hundred ten only) and the settlement amount shall be paid within 31st December 2012 by way of chequw/cash/demand draft payable locally in favour of ICICI Bank. Accordingly I have paid said amount by chq.no-503725 and the said amount have been debited from my bank account on[protected]. As soon as I paid the amount, the said letter become valid and I have completed my part of action. However, Bank did not fulfill its part of action as mentioned in the letter till date. Still, I am getting Credit card statement stating an amount of Rs.14553.47 outstanding. Not only that I get regular phone call in a threatening tone from the bank for such payment. Please note that I have got credit card statement from Bank even on 18th Sept 2015 for an amount Rs.14553.47. In spite of several request bank did not close my account rather I get phone calls regularly asking for the payment. I am a bit worried with the behavior of the Bank. Thanking you, With best regards Ranajit Das. P: [protected] Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Sep 22, 2015 ICICI Bank Customer Care's response Dear Mr. Das, We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |||
Add a Comment | |||
65%
Complaints
23615
Pending
2041
Resolved
14252
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
Post your Comment