[Resolved]  ICICI Bank — Closure of credit card ending with *4006

Address:Kolkata, West Bengal, 700039

Dear sir/mam,


When i visited to the icici branch office salt lake sector v kolkata i was approached by a icici employee mentioning tcs employee will receive free credit card with no yearly and joining charges. Firstly i was not interested to apply for icici credit card as i am holding 2 credit cards from other banks. Still the person approached and mentioned the benefits including "tcs employee will receive free credit card with no yearly and joining charges" i was compelled to apply icici credit card 4xxx4006 and i never received the credit card. I called customer care repeatdly but no response and no action after so many hassle still i am receiving sms to my mobile no. ([protected]) and email (Rabiul. [protected]@tcs.com) mentioning i have to pay rs1858.28 which i never used the credit card as i was out of india since 8 months. As i didnt received the credit card i am not aware of password which is required to open pdf file to check the account summary.

I was really disappointed with icici services hence i closed my savings account[protected] dated 8thaugust2016.

I request you to waive off the amount of rs1858.28 as i never used the credit card and i never received the card so far.

Waiting for immediate action and response and close the credit card.

Regards,
Rabiul awal ul rahaman
Mobile:[protected]
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Sep 23, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2016
ICICI Bank Customer Care's response
Dear Mr. Rahaman,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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