[Resolved]  ICICI Bank — Collection agent

Address:400043

This is in regards to my credit card ending with ***2005 which i took in the year 2014 and using properly. since i was not available in mumbai around 5-6 months i am unable to pay my outstanding which I came to know about recently when I received a message from ICICI bank. However i ready to pay my outstanding amount in a part but they wanted me to pay complete amount at one shot which started a series of harassment calls for me both at my contact number and my office number.ICICI collection agent Sabhajeet Yadav has been threatening me and calling me continuously even when told that we will connect with him later.I have ICICI bank account also because of this i stop using it.On 8th May, 17 collection agent Sabhajeet yadav with out intimating me come to my home where my wife was alone & he started abusing & using wrong words in front of every one there because of this my wife fall sick & under high depression. he is not having any rights to disclose my information in front of every one & sit at my home when my wife was alone at home.
He was very unprofessional because of which my wife now not ready to continue relationship with me. This is a pure harassment & unethical practice request you to take some action against this collection agent.

if anything happen to my wife or my relation i will catch hold icici bank for the same.i am also in to customer service & i know the rules & regulations.

I have been repeatedly getting calls from number [protected] (sabhajeet yadav) & executive Swati[protected] for harassment.
Was this information helpful?
No (0)
Yes (0)
Jun 13, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 13, 2017
ICICI Bank Customer Care's response
Dear ibi

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a451ri) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23620
    Pending
    2043
    Resolved
    14253
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information