[Resolved]  ICICI Bank — collections dsa -

Address:122009
Website:ICICI

Dear sir,

I'm a law abiding citizen and i'm being continuously being harassed by icici bank credit card team.

For as long as i remember i do not have any association with icici bank. However, for past 2 months some really rude associates have been calling and harassing me mentally on a periodic basis.

The numbers from i've been getting threatening calls are[protected], 66634126, 66634125, 66634104, 66634128 to.. The agents who call threaten and ask for payment for a credit card used in 2004.... 14 years back.

The last i got was today on 25-jun'18 by an collection agent rahul bhati...

They claim that i had used this credit card number [protected]... But unfortunately due to the time lapse of 14 long years i've not got any recollection. They claim that though i had paid my account in full, this is interest which is due on the amount..

Please note: icici bank in last 14 years has never sent me an invoice or bill neither on email nor in mail... Their agents now threaten to spoil my cibil score and have a tone which is extremely rude and i fear that they can stoop down to physical harm for the amount of rs 1738.86

Most important, i would like to bring to notice that the bank is not ready to give any proof of outstanding and despite the multiple harassing calls i receive, i have asked them to share a card statement or any other usage proof etc. They point blank refuse to share any documentation which will show that this amount is pending and continue to demand money without proof of outstanding.

I can be reached on # [protected]

Thanks
Jehan jit singh
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Aug 1, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2018
ICICI Bank Customer Care's response
Dear Jehan Jit Singh,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Hi,
I want to use internet banking but I have lost all details related to login.
How can use it Please assist?
Is it chargeable?
Riyaz01's reply, Jun 23, 2018
Hi,
I want to use internet banking but I have lost all details related to login.
How can use it Please assist? could you please tell me it is not resolved yet.
Thanks.
ICICI Bank Customer Care's response, Jun 26, 2018
Verified Support
Dear Riyaz01,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a56cc3_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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