ICICI Bank — communication address change

Hi,
From 1 month i am calling to icici bank customer care to change my communication address, as i am not in india and i can not visit any indian branch personally.
They are saying there is no alternative option is there. Its been 1 month but no solution.
Please do the needful.
My bank account number is[protected] and service request number is 0009sacqs93bfg5d.
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ICICI Bank customer support has been notified about the posted complaint.
Aug 03, 2017
Updated by abidha
How you can mark as resolved? I did not get any call from icici bank
Complaint comments 

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Hi
If I try to change communication error in service request, i am getting service unavailable error . please resolve this issue.

Thanks

regards
bharadhavi

abidha's [Complaint's author] reply, Aug 3, 2017
Hi,

We can not change communication address online as per RBI rules after demonetization.
if you are in India, please visit nearest icici bank branch
Service off the. My old number_[protected] plz new mobile number rageterd my accounts. Is new number_[protected]

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