[Resolved]  ICICI Bank — complaint about my money annual fees deduction

Address:560037

I haven't subscribed to My Money service but still annual fee Rs. 354 rupees got deducted.The same amount was deducted last year also from my account for the same service, and any number of calls to Customer Care didn't help to unsubscribe from the service and get refund o[censored]nwanted subscription. Please unsubscribe me from My Money service and pay back my money.
Details: 17/10/2018 "BIL/[protected]/MM Annual Fee
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Nov 23, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2018
ICICI Bank Customer Care's response
Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5eta5) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Iam getting Transaction Declined when ever i use multiwallet card.

and When i try to register to check balance i get an error message as Invalid Card Status.

Can some one help me to resolve.

Thanks
Prabhakar
ICICI Bank Customer Care's response, Oct 19, 2018
Verified Support
Dear Prabhakar Vijendar,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5eta5_2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Hi.
I withdrew ₹1900 from ICICI Kalyani Nagar on 5.45 pm on 13.10.2018

My money is debited but no money is been dispensed.
ICICI Bank Customer Care's response, Oct 19, 2018
Verified Support
Dear Smruti Sadaphal,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5eta5_3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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